The rules for using TRIMR. Be respectful, use the app as intended, and understand that AI recommendations are guidance — not a guarantee.
Your account
You must be 13 or older to use TRIMR. Keep your login credentials secure — you're responsible for activity on your account. One account per person.
Using the service
TRIMR is a hairstyle recommendation and preview tool. You agree to only upload photos of yourself or photos you have explicit permission to use. Don't upload anything illegal, abusive, or sexually explicit.
AI recommendations
Our recommendations are generated by machine learning and are not professional styling advice. Results may vary from what you see in real life. Always consult a qualified barber or stylist for your actual haircut.
Subscriptions & billing
Pro subscriptions are billed through Apple. Payment is charged to your Apple ID. Subscriptions renew automatically unless cancelled at least 24 hours before the renewal date. Manage in iOS Settings → Apple ID → Subscriptions.
Refunds
Refund requests are handled by Apple through iTunes Connect. We do not process refunds directly. Cancellation stops future charges but does not refund the current period.
Intellectual property
TRIMR's design, code, and AI models belong to Apex Labs Ltd. Photos and content you upload remain yours. By uploading, you grant us a limited licence to process and display them back to you.
Limitation of liability
The app is provided “as is”. To the maximum extent allowed by law, we're not liable for indirect damages, lost profits, or bad haircut decisions. Our total liability is capped at what you've paid us in the last 12 months.
Governing law
These terms are governed by the laws of England and Wales. Any disputes will be handled in the courts of London, UK.
Questions? Contact hello@trimrai.com.
Apex Labs Ltd · London, UK